Everyone
on the same page
January 2008
 Prior
to using Visibility, Phil Selway and his team were losing valuable time trying
to get everyone on the same page. What they needed was a system that provided
consistency and a superb document repository. This was when Phil decided to approach
iToolsOnline.
Southern Cross Healthcare Group is one of New Zealand’s best known and
most trusted brands. They offer a broad range of health related services to nearly
a quarter of New Zealanders. At any one time, Southern Cross are managing between
25 and 30 projects.
With so many projects running simultaneously, confusion between the 600 staff
is the last thing Phil needs. Utilising Visibility means reports, templates and
terminologies are consistent right across the board.
“Our business found it hard to get a true picture
of projects and what was happening, which meant projects were undertaken in isolation.”
Visibility requires the user to input data in an easy-to-use online format. This
removes any inconsistencies to ensure everyone is on the same page.
“One of the best benefits is consistency - in
terms of reporting. All status reports distributed contain the same presentation
and language.”
Visibility automatically consolidates key project information. A real-time overview
tracks the delivery of projects and milestones, enabling Phil to focus his attention
on problem areas.
“We now have a single point
of truth with a consistent reporting format - readily available
information that makes our job easier...we couldn't do without
it now.”
Phil Selway is IS Professional Services and Quality Manager
of Southern Cross Healthcare
www.southerncross.co.nz
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