At iToolsOnline, we believe that most utilities and telecom operators have a huge opportunity to improve their operational and service performance.

Through our ability to build great software, combined with our industry expertise, we know we can help network operators achieve a step change in their operational performance.

Born in Auckland, New Zealand, in 2001, we have a proud history of creating innovative software solutions that generate operational performance improvements for our clients.

In the early years we were mainly known for our award-winning project management solutions but, over time, our passion and our clients took us down a different track.

Today, we are squarely focussed on helping utilities and telecoms build and operate their networks more profitably.


What Makes Us Tick

We are a passionate team of straight-talkers who truly believe we can make a difference to the profitability of network operators.

As such, we get our kicks out of creating software solutions that deliver tangible value.

We look out for our clients - and for each other.

We work hard and we play hard.

We are fierce advocates of integrity and quality.

We also hate hype and hyperbole. Instead, we believe in telling it how it is.

Sure, we occasionally blow our own trumpet but we're also our own biggest critic - tackling our weaknesses head on so we can do something about them.

Oh, and we're also pretty good at creating software. But that's another story...

Management Team


Mark Simon - Chief Executive

Mark is responsible for setting the strategic direction of the company and driving its execution.


Daniel Gray - Chief Technology Officer

Daniel manages all things technical - including software development and infrastructure.


John Snell - Client Manager

John ensures our clients maximize the value they gain from using our software.

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