Ensuring the success of the country's largest telecom infrastructure project
Telecom New Zealand is the country’s largest publicly listed company.
Telecom was mandated by the New Zealand government to deliver increased broadband speeds to at least 80% of households. Crucially, the contract was subject to hefty financial penalties if delivery timeframes were not met.
Realising it would require a massive increase in productivity to meet the deadline (and avoid contract penalties) Telecom turned to iTools for help.
Telecom installed 3,600 cabinets and 2,500 kilometres of fibre optic cable across New Zealand to enable the delivery of broadband speeds of between 10Mbps and 20Mbps to over 80 percent of New Zealanders.
The Fibre-to-the-Cabinet (FTTC) project involved a 700-strong team of solution specialists, field service engineers and project managers - all working together to ensure the successful delivery of the largest infrastructure project New Zealand has ever seen.
Following a formal tender process, Telecom selected iTools to streamline the process of scheduling, delivering and reporting on the project.
The iTools Telecom solution was phased in over a 3-month period to over 500 operational staff and contractors by way of road-shows, team training sessions and power-user short courses.
Rapid utilisation of the iTools solution was achieved due to the tool’s ease-of-use and an immediate increase in productivity.
The project was deemed an unprecedented success with all targets and objectives met.