for Utilities & Telecoms
To remain competitive, network operators need their business processes to be dynamic and efficient, yet well-controlled.
However, many operators are still needlessly relying on human intervention to drive their processes and perform steps that could easily be automated.
This results in an overhead of inefficiency, combined with a lack of progress and control.
Now more than ever, network operators need to be able to rely on processes that are super-efficient, yet highly-practical.
iTools process management capabilities ensure tasks are completed better, faster and cheaper.
The solution contains an easy-to-use workflow engine that allows network operators to build and deploy processes that fully support their asset management lifecycle needs.
Then, using the iTools business rules engine, those processes are easily optimized by automating steps and, where necessary, building in controls.
With iTools, there's no need to become a process-guru or to have to learn a particular modeling notation.
iTools keeps process management 'real' so everyone can understand - and embrace - how things need to be done. But it also offers extensive capability to streamline operations by replacing manual effort with automation.
In doing so, individuals are freed-up to focus on value-add activity that generates results.
iTools offers the following process management capabilities:
To find out more about iTools process management capabilities, please don't hesitate to contact us.